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What if I want to cancel my monthly stay booking?​

If a reservation is for 28 nights or more, the long-term cancellation policy applies.

For guests

If you’re a guest, you can check your confirmation email for more details.

If you change or cancel a monthly stay:

  • Your first payment might be nonrefundable, depending on the listing and how far in advance the reservation is made.
  • If you cancel after the trip has started, the following month of the reservation is nonrefundable.
  • Your Host can choose to offer an additional refund.

Host approvals

If you’re a Host and your guest wants to change their reservation, you’ll need to approve it if:

  • It’s before the trip, but less than a month before the end date

  • The trip has started, but it’s less than a month before the end date

  • The guest is changing the start date, or extending the reservation

    The change may happen automatically if:

  • It's before the trip and the reservation is still 28 nights or longer.

  • The trip has started, but it’s a month or more until the end date.

  • The alteration is initiated by guest.

  • The start date is not changed.

  • The alteration is made with a month’s notice.

  • The reservation is not to be extended.