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When should I coordinate with my host for check-in info and confirmation?

It’s nearly time to visit, so you’ll want to take care of those final details. Follow these tips to prepare for a smooth check-in.

Before you arrive

  • Find your reservation details
  • Go to your Trips page to find important information, such as the address, your Host’s contact information, and your billing receipt. Check-in information is usually available 3 days before the reservation begins.

Communicate with your Host

Before your arrival date, message your Host to confirm:

  • Check-in and checkout times
  • Arrival details
  • Key exchange or an alternative method of access
  • Contact information and whether either one of you will be without phone or internet access during the trip
  • Any other questions you might have

On arrival

  • In-person key exchanges
  • Some Hosts may want to greet you in person to give you the keys or the entry code to their place. If so, look up travel advisories so you can allow extra time to meet up in the event of things like flight delays, bad weather, or road closures.

Other check-in methods

  • Self check-in
  • Messaging with instructions to enter
  • Leaving keys in a lockbox
  • Having a neighbor, Co-Host, or doorperson meet guests